This Privacy Policy explains what we do with your personal data, whether we are in the process of helping you find a job, continuing our relationship with you once we have found you a role, providing you with a service, using your data to ask for your assistance in relation to one of our Candidates, or you are visiting our website.

It describes how we collect, use and process your personal data, and how, in doing so, we comply with our legal obligations to you. Your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights.

1. What sort of personal data do we collect?

CANDIDATE DATA

  • Name;
  • Age/date of birth;
  • Sex/gender;
  • Photograph;
  • Marital status;
  • Contact details (Telephone number, email address, home address)
  • Education details;
  • Employment history;
  • Emergency contacts;
  • Referee details;
  • Immigration status (whether you need a work permit);
  • Nationality/citizenship/place of birth;
  • A copy of your driving licence and/or passport/identity card;
  • National Insurance Number;
  • Diversity information including physical or mental health, including disability-related information;
  • Details of any criminal convictions (DBS)
  • Information on your interests and needs regarding future employment, both collected directly and inferred, for example from jobs viewed or articles read on our website;
  • Extra information that you choose to tell us;
  • Extra information that your referees choose to tell us about you;
  • Extra information that our Clients may tell us about you, or that we find from other third party sources such as job sites;
  • IP address;
  • The dates, times and frequency with which you access our services;

CLIENT DATA

  • Name;
  • Telephone number;
  • Email address;
  • Extra information that you may share with us;
  • Extra information that someone in your school has shared with us;
  • If we need any additional personal data for any reason, we will let you know.

PERSONAL DATA OF REFEREES AND EMERGENCY CONTACTS

  • Name;
  • Email address;
  • Telephone number.

WEBSITE USERS

  • How you use our website;
  • The frequency with which you access our website;
  • Your browser type;
  • The location you view our website from;
  • The times that you visit our website;
  • If you contact us via phone or email, we will collect any information that you provide to us, for example your name, your contact details and your preferences.

2. When do we collect your personal data?

  • When you visit our website.
  • When you engage with us on social media.
  • When you sign up to get Job alerts.
  • When you contact us by any means with queries, complaints etc.
  • When you choose to complete any surveys we send you.
  • When you comment on or review our services.
  • When you fill in any forms during your interview. For example, Health Declaration.
  • When someone recommends you to us.

3. Who is responsible for processing your personal data on Sincere Education’s website?

Sincere Education controls the processing of personal data on its website.

4. How do we collect your personal data

CANDIDATE

  • Directly from you; and
  • From third parties. (e.g. jobsites)

a) Personal data you share with us

There are numerous ways you can share your information with us. It all depends on what suits you. These may include:

  • Entering your details on the Sincere Education website or via an application form, as part of the registration process;
  • Leaving a hard copy CV at a Sincere Education recruitment event, job fair or office;
  • Emailing your CV to a Sincere Education consultant or being interviewed by them;
  • Applying for jobs through a job aggregator, which then redirects you to the Sincere Education website;
  • Entering a competition through a social media channel such as Facebook or Twitter.

b) Personal data we receive from other sources

  • Your referees may disclose personal information about you;
  • Our Clients may share personal information about you with us;
  • We may obtain information about you from searching for potential Candidate from third party sources, such as LinkedIn and other job sites;
  • If you ‘like’ our page on Facebook or ‘follow’ us on Twitter we will receive your personal information from those sites;

CLIENT

  • Directly from you; and
  • From third parties (e.g. our Candidates) and other sources (e.g. online and offline media)

a) Personal data you share with us

  • Where you contact us proactively, usually by phone or email; and/or
  • Where we contact you, either by phone or email, or through our consultants’ business development activities more generally.

b) Personal data we receive from other sources

  • By analysing online and offline media;
  • From delegate lists at relevant events; and
  • From other limited sources and third parties (for example from our Candidates to the extent that they provide us with your details to act as a referee for them).

WEBSITE USERS

When you visit our website there is certain information that we may automatically collect, whether or not you decide to use our services. This includes:

  • your IP address;
  • the date and the times and frequency with which you access;
  • the website and the way you browse its content; and
  • when you contact us via the website, for example by sending us an email.

5. How do we use your personal data

CANDIDATE DATA

a) Recruitment Activities

We’ve listed below various ways in which we may use and process your personal data for recruitment purposes, where appropriate and in accordance with any local laws and requirements. Please note that this list is not exhaustive.

  • Collecting your data from you and other sources, such as LinkedIn and other jobsites;
  • Storing your details (and updating them when necessary) on our database, so that we can contact you in relation to recruitment;
  • Providing you with our recruitment services and to facilitate the recruitment process;
  • Assessing data about you against vacancies which we think may be suitable for you;
  • Sending your information to Clients, in order to apply for jobs or to assess your eligibility for jobs;
  • Enabling you to submit your CV, apply online for jobs or to subscribe to alerts about jobs we think may be of interest to you;
  • Allowing you to participate in the interactive features of our services, when you choose to do so;
  • Facilitating our payroll and invoicing processes;
  • Carrying out customer satisfaction surveys;
  • To request information (such as references, qualifications and potentially any criminal convictions, to the extent that this is appropriate and in accordance with local laws);
  • Complying with our legal obligations in connection with the detection of crime or the collection of taxes or duties; and
  • Processing your data to enable us to send you targeted, relevant marketing materials or other communications which we think are likely to be of interest to you.

b) Marketing Activities

We may periodically send you information that we think you may find interesting, or to ask for your help with connecting other Candidates with jobs. In particular, we may wish to use your data for the purposes listed below, where appropriate and in accordance with any local laws and requirements. Please note that this list is not exhaustive to:

  • enable us to develop and market other products and services;
  • market our full range of recruitment services (permanent, temporary, contract to you;
  • send you details of reports, promotions, offers, networking and client events, and general information about the industry sectors which we think might be of interest to you;
  • send you survey and feedback requests to help improve our services. These messages will not include any promotional content and do not require prior consent when sent by email or text message. We have a legitimate interest to do so as this helps make our services more relevant to you.
  • If you are not happy about this, you have the right to withdraw your consent.

CLIENT

a) Recruitment Activities

  • Storing your details (and updating them when necessary) on our database, so that we can contact you in relation to recruitment activities;
  • Keeping records of our conversations and meetings, so that we can provide targeted services to you;
    Undertaking customer satisfaction surveys; and
  • Processing your data for the purpose of targeting appropriate marketing campaigns.

Personal data of Referees and Emergency Contacts

  • If our Candidates or Staff members put you down on our form as an emergency contact, we’ll contact you in the case of an accident or emergency affecting them; or
  • If you were put down by our Candidate or a prospective member of Staff as a referee, we will contact you in order to take up a reference. This is an important part of our Candidate quality assurance process, and could be the difference between the individual getting a job or not.
  • If you were put down by our Candidate or a prospective member of Staff as a referee, we may sometimes use your details to contact you in relation to recruitment activities that we think may be of interest to you, in which case we will use your data for the same purposes for which we use the data of Clients.

6. Who is responsible for processing your personal data on the Sincere Education website?

Sincere Education controls the processing of personal data on its website.

7. Who do we share your personal data with?

Your personal data will be treated as strictly confidential and will may be shared only in various ways and for various reasons, with the following categories of people:

  • Individuals and organisations who hold information related to your reference or application to work with us, such as current, past or prospective employers, educators and examining bodies and employment and recruitment agencies;
  • Marketing technology platforms and suppliers;
  • In the case of Candidates: potential Clients to increase your chances of finding employment.
  • In the case of Candidates and our Candidates’ and prospective members of Staffs’ referees: third parties who we have retained to provide services such as reference, qualification and criminal convictions checks, to the extent that these checks are appropriate and in accordance with local laws;

8. How we protect your personal data?

We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.

We regularly monitor our system for possible vulnerabilities and attacks, and we carry out penetration testing to identify ways to further strengthen security.

9. What are your rights over your personal data?

a) Data Subject Access Request (DSAR):

ou have the right to request a copy of any information about you that Sincere Education hold at any time, and also to have that information corrected, updated or deleted. At this point we may comply with your request or, additionally do one of the following:

  • To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.
  • where we are legally permitted to do so, we may decline your request, but we will explain why if we do so.

To ask for your information, please contact Sincere Education, 77-79 Station Road, Chingford, London E4 7BU, or email office@sincere-education.co.uk

b) Right to object

If we are using your data because we deem it necessary for our legitimate interests to do so, and you do not agree, you have the right to object. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases). Generally, we will only disagree with you if certain limited conditions apply.

c) Your right to withdraw consent

Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.

In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.

d) Direct marketing

You have the right to stop the use of your personal data for direct marketing activity by clicking the unsubscribe link in the email. We must always comply with your request.

e) Right to erasure

You have the right to request that we erase your personal data in certain circumstances. Normally, the information must meet one of the following criteria:

  • the data are no longer necessary for the purpose for which we originally collected and/or processed them;
  • where previously given, you have withdrawn your consent to us processing your data, and there is no other valid reason for us to continue processing;
  • it is necessary for the data to be erased in order for us to comply with our legal obligations as a data controller; or
  • We would only be entitled to refuse to comply with your request for one of the following reasons:
  • to comply with legal obligations or for the performance of a public interest task or exercise of official authority;
  • to exercise or defend a legal claim.
  • When complying with a valid request for the erasure of data we will take all reasonably practicable steps to delete the relevant data.

10. How long do we keep your personal data?

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.

At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

11. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

12. Contacting the Regulator

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

You can contact them by calling 0303 123 1113.

Or go online to https://ico.org.uk/concerns (opens in a new window; please note we can’t be responsible for the content of external websites)

13. Any questions?

We hope this Privacy Notice has been helpful in setting out the way we handle your personal data and your rights to control it.

If you have any questions that haven’t been covered, please contact Sincere Education and we will be pleased to help you:

Email us at office@sincere-education.co.uk
Or write to us at 77-79 Station Road, Chingford, London E4 7BU.